From one buyer:
You may have heard this from others but on my pc, if I hit the 'click here' link and chose to 'save' the file it didn't work, if I chose to 'open' the file it did work... Weird... but thought it might help you if someone else is having issues. The clitch where there was an error coming up when I tried to open the downloaded and extracted 'goFRUITYourself' file seemed to right itself this 2nd time I downloaded it. Who knows what happened, but it's all good now so, I can't wait to get stuck into your book.
This is from Ejunkie, who I use to sell my ebook through:
Lately we have seen increasing reports and other indications that some nonstandard third-party software can interfere with our download process. These problems generally involve download accelerator/manager software, typically provided as a browser toolbar/extension/add-on, or some types of antivirus software, particularly if it includes a link scanner or other real-time Web browsing protection features.
You can ask affected buyers to temporarily disable such software if they're using any, and then try their download again. If you already scanned the file as virus-free before uploading, you may wish to reassure them of that, and you can recommend that they re-enable their antivirus scanner once the download is complete and, if they wish, scan the downloaded file for viruses before opening it.
Bear in mind that any download can only be as fast and reliable as the slowest, flakiest link in the chain, which is usually the buyer's own computer and ISP connection.
While broadband connection speeds are rated in bps (small-b bits per second), computers typically report download progress in Bps (big-B Bytes per second). At 8 bits per Byte, this means the maximum download rate a buyer sees would be 1/8th their maximum rated connection speed, likely a bit less due to networking overhead, so more like 1/10th in real-world conditions -- e.g., a typical 1.5 Mbps consumer-grade broadband connection could expect to see download transfer rates around 150-180 kBps at best.
There may also be temporary issues with the buyer's ISP or a network routing issue ("Internet traffic jam") anywhere along the route across the Internet between our download server and the buyer's ISP, or their computer could have malware such as a virus that's hogging all the available bandwidth on their connection or causing their computer to misbehave, or other problems may affect the behavior of their computer or connection.
Many consumer-grade ISP connections advertised as "high speed" only provide their maximum rated speed under ideal conditions and/or for brief bursts at the very start of any download connection. This initial-burst speed is suitable to accelerate routine Web browsing, as most Web pages and the images and other content embedded in them are generally rather small files, but larger files would only see that max speed as the download begins, which quickly gets throttled down to a much slower speed as the download size exceeds anything that would normally be viewed as part of a Web page.
Comment
I purchased your e-book through paypal Dec. 30th and am only realizing this now because I went to buy it again -_- I saw that I purchased through paypal when I had been looking on my credit card to see if it processed for all of this time. Fog brain moment. I have the screenshot of the transaction and the transaction ID number. I messaged you on FB or Instagram once I purchased it to see if there was a problem with the site however I have finally realized it just didn't download. It froze :( Can you please help me to get what I paid for? Thank you! I really would like to start this lifestyle!
XOXO Jess
I want to buy the book, with this many problems on downloading.. Perhaps I should wait ?! :S
I just bought it because it is 1/2 price but there is no link to download :(
i was just about to order your book, but I am reading all the issues about downloading. I am afraid to do it now.
I can't open my book either. I have had it for a month and I'm impressed by how hard it is to get a re-download. This really stinks. I paid a month ago and I have yet to read the book. I really need the support because I am new. This purchase has been frustrating and I'm not happy to say the least with the transaction.
Is it possible to download and open the ebook on a macbook?
I'm having the same problem most others seem to be having. My credit card got charged for the Go Fruit Yourself Ebook purchase and I received an email from PayPal confirming the transaction, however I have no access to any link to actually download the book. I have sent an email to bananagirlfreelee@gmail.com and am currently waiting for resolution. Cheers!
I'm still trying to purchase Freelee's '30 Bananas a Day' for the 2nd time today & this is the same ol' message I get after I hit - yes send me more updates & charge my card $24,95m USD
Error!
3
13
The merchant login ID or password is invalid or the account is inactive.
Click here to go back
I also bought your ebook Go Fruit Yourself, but didnt realize that I can't open it on my tablet, can I somehow have the link again to have it on my laptop? Please let me know, thank You!
Hi, I purchased your e-book "Go Fruit Yourself" but I never got a chance to fully printed it becaused my download time expired. I emailed you twice at your email address but you never responded. I don't have a printer at home so I have to go to the library. I need to have access to reprint your e-book. Is your book available as a hardcopy? My email is ththernandez@yahoo.com .
mee too :(
I hit open instead of save...I lost the whole book I think...please help :(
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